Privacy Policy

Last Updated: January 02, 2026

At LetsDuck, we take your privacy seriously because good marketing is built on trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, work with us, or reach out to kick off a project.

1. Information We Collect

When you interact with us, we may collect the following:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Business or brand name

  • Project brief or campaign details

  • Billing and payment information (where applicable)

b. Non-Personal Information:

  • Browser type and version

  • IP address

  • Pages visited and time spent on our site

  • Device and platform information

  • Cookie and usage data

2. How We Use Your Information

We use the information we collect to:

  • Understand your business needs and respond to your enquiries

  • Onboard you as a client and deliver our marketing services

  • Send proposals, project updates, reports, and invoices

  • Improve how our website performs and how we communicate

  • Share updates, case studies, or marketing insights (only with your consent)

3. Sharing Your Information

We do not sell, trade, or rent your information to anyone. Ever.

We may share your data with trusted third-party tools and platforms to:

  • Run and host our website and analytics

  • Manage client communication and project workflows

  • Process payments securely

  • Send emails or campaign-related communications (you can opt out anytime)

Every third party we work with is held to data protection standards and only accesses what they need to do their job.

4. Cookies and Tracking Technologies

Our website uses cookies to give you a smoother experience and help us understand how people find and use our site. You can turn cookies off in your browser settings, though some parts of the site may not work as intended if you do.

5. Data Security

We use appropriate technical and organizational safeguards to keep your data protected from unauthorized access, misuse, or loss.

That said, no system connected to the internet is 100% bulletproof and we will not pretend otherwise. We do everything we can to keep your information safe.

6. Your Rights

You have rights over your personal data. Depending on where you are based, these may include:

  • Accessing, correcting, or deleting your personal information

  • Withdrawing consent for marketing at any time

  • Requesting a copy of your data

  • Raising a concern with a data protection authority

To action any of these, drop us a message at hey@letsduck.com

7. Third-Party Links

Our website may link out to other sites, partners, platforms, or resources we think are worth your time. We are not responsible for their privacy practices, so we would recommend checking their policies directly.

8. Children's Privacy

LetsDuck's services are designed for businesses and adults. We do not knowingly collect personal data from anyone under the age of 16.

9. Changes to This Policy

As we grow, this policy may be updated to reflect how we work. Any changes will be posted here with a revised date. Continuing to use our website means you are good with the updates.

10. Contact Us

Got questions about this policy or how we handle your data? We are easy to reach.

hey@letsduck.com